Shipping policy

Shipping & Delivery Policy

At Hafizone, we are committed to delivering your order safely and on time. Please read our shipping policy carefully.

Physical Orders

Shipping Times:

  • Australia & International (excluding Canada): Orders typically arrive within 5–14 business days after processing.

  • Canada: Orders typically arrive within 5–15 business days after processing.

Shipping Costs:

  • All physical orders are shipped worldwide for free.

Tracking Your Order:
Once your order has been shipped, you will receive a tracking number via email so you can monitor your package.

International Shipping Notes:

  • International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These fees are the responsibility of the customer.

  • Delivery times for international orders may vary depending on local postal services and customs procedures.

Important Notes:

  • Hafizone is not responsible for delays caused by the shipping carrier or customs processing.

  • Please ensure your shipping address is accurate and complete. Hafizone is not liable for lost or misdelivered packages due to incorrect addresses.

  • During peak periods, shipping may take longer than usual. We appreciate your patience.


Digital Products / PDFs

  • For digital products, an email will be sent to you within a few minutes of purchase, containing a download link for your PDF or digital file.

  • Please ensure your email address is entered correctly at checkout.

  • Digital products are non-refundable.


Contact Information

For any questions about your order or shipping, please contact us at:

support@hafizone.com.au